Terms of service
To ensure a smooth and trustworthy shopping experience, please take a moment to read and understand our return and exchange policy:
• No Advance Payment Required:
For your convenience, we do not require any advance payment before delivery. You only pay after receiving the product (Cash on Delivery).
• Return & Exchange Eligibility:
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Products can be returned or exchanged only if there is a valid reason, such as:
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Wrong item delivered
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Damaged or defective product
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Size mismatch (for applicable items)
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The product must be returned in unused and original condition with all packaging intact.
• Return Procedure:
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If you wish to return a product, please contact us within 24 hours of receiving the item.
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Returns must be done with courtesy and proper communication.
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Customers are responsible for the return shipping/delivery charges, unless the mistake was on our part (e.g., wrong or damaged product sent).
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Refunds or exchanges will be processed after we receive and inspect the returned item.
• Important Notes:
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We reserve the right to decline returns if the product is used, damaged by the customer, or returned without proper reason.
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Custom-made or clearance items are not eligible for return or exchange.
Thank you for your understanding and cooperation.
We’re committed to providing you with quality products and excellent customer service.
~ Thank you for shopping with us!